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Customer Service Representative

KLF Media inc.

This is a Full-time position in Montréal, QC posted September 20, 2017.

JOB DESCRIPTION:

Proactively provide an outstanding customer service experience which promotes customer loyalty and the retention of the clients base. Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

RESPONSIBILITIES:

Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate inquiriesMeet and greet visitors, clients, sales repManage conference rooms, organize bookingsPlacing the orders for the office suppliesEffectively handles all the returns from clients or vendors, as well as customersAnswer clients’ and vendors’ questions via phone and emailProvide friendly and empathetic support to existing clientsWorks collaboratively with peers and other departments, keeping appropriate individuals informed to assure positive customer relations are maintained.

PROFILE:

Fully bilingualGood experience written and spoken English and French;Exceptional customer service skills;Excellent typing and multi-tasking skills;Perfect time management and organizational skills;Strong attention to detail;Proficiency in Excel and web services;Dynamic and optimistic personality.

Schedule: Monday to Friday 9am to 6pm.

Perks: Cost price on over 4000 distributed retail products.

Skills Required

  • Education level: University
  • Work experience (years): 0-2 years

Package

Salary: 30000-35000$ per year