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Customer Service Representative

IOS Center Inc.

This is a Full-time position in Montréal, QC posted September 6, 2017.

We are looking for customer-oriented service specialists to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

Main responsabilities:

  • Provide outstanding customer service.
  • Listen to customers, analyze their needs and propose adapted solutions.
  • Promote appropriate products and services.
  • Take appropriate measures to solve problems effectively.
  • Achieve set targets for production

  • Being customer focused, have a positive attitude and empathy 
  • Have good listening skills 
  • Courtesy, patience and good humor are appreciated 
  • Excellent communication Skills 
  • Ability to work in a computerized environment (basic knowledge of Windows and Internet browsing) 
  • Ability to multitask 
  • Punctuality and respect of working hours

If you want to be part of something bigger-part of a dynamic team of people who are aligned, focused, and passionate about working together to care for our customers, then we look forward to meeting you! Join us.

We thank all interested applicants; however, only qualified candidates will be contacted.

Skills Required

  • Education level: High school
  • Work experience (years): None

Package

Salary: N/D