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Call center agent- recovery of receivables (monday to friday)


This is a Full-time position in Montreal, QC posted January 13, 2020.

Description Is the management of account receivables a career fit for you?

You can take control and give direction to a discussion?

You are known to be firm, respectful and professional?

You can identify risks and negotiate fair agreements?

Asking for a commitment is for you a natural conclusion?

If that’s the case, you will appreciate this opportunity.

Our representatives in charge of debt collection are primarily negotiators who are able to assess situations and get commitments.

They are empathetic, friendly and dynamic people who care and respect people while preserving business relationships.

At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees.

This is why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits.

Our employees confirm it: according to the latest 2017 internal survey, 82% of them would recommend Nordia as an employer to their family and friends!

What you’ll do: Analyzes the potential risks of income loss using different tools and working methods; Recovers unpaid balances through information, negotiation and evaluation of payment options while respecting company procedures and policies; Documents discussions and update accounts receivable information; At all times, respects the high level of ethics and quality expected on call and necessary to maintain the business relationship with customers What you’ll need : High school diploma; Bilingual (French and English – speaking); Demonstrated negotiation skills; Abide by rules and procedures; Past collection experience (an important asset).

What we offer: Full time position Monday to Friday from 8am to 4:30pm Competitive base salary; Performance based incentive; bilingualism premium recently increased to $1 / worked hour; Fully paid professional training and support to help you reach your potential.

Complete benefits plan after 6 months of service including: Comprehensive insurance (medical, dental and life insurance); Great discounts on telecommunications products and services.

by Jobble