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New

Coordinateur Soutien Client

Le Marché du Store

This is a Contract position in Montreal, QC posted November 22, 2022.

Blinds To Go is the biggest window-coverings retailer in North America and we are looking for customer service coordinators ready for new challenges in our call center, located in Rosemont. The main objective is to support our sales team and to answer the customers’ requests! We pride ourselves on our impeccable customer service!

Are you looking …

– For a good job environment with a team who supports you

– For a team that collaborates to always improve our services

-To have your contributions recognized and plenty of growth possibilities

-For a job that challenges you daily

An average day looks like…

-Assisting our sale teams working on the road and in the stores by replying to emails and calls

-Provide a positive customer service experience before and after the sale for each of our customers.

-Being empathetic and listening to the customer. We don’t use scripts; we tailor our responses to each situation.

SCHEDULE

Our positions are full-time and include evenings and weekends.

COVID MEASURES

Masks provided, plexiglass in work areas, disinfectant available

REQUIREMENTS

2 years in a related field

Availability evenings and weekends

Bilingual preferred, English required

Package

Salary: 18.00-20.00