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Devops production support engineer

This is a Full-time position in Montreal, QC posted December 3, 2019.

DevOps Production Support Engineer Location: Montreal, Canada Duration: 12 months The DevOps production support engineer will be part of a multi-disciplined team defining and building solutions to automate day to day processes with a view of providing more efficient platforms for users.

The candidate must help drive improvements to processes and help design automated enhancements with a view of continual improvement.

The role is centred on an agile DevOps mind-set and requires a wide range of technical skills: Responsibilities to include: Have appreciation of production readiness and work with teams to understand user requirements Provide L1/L2 support on the DevOps platform for users globally Make sure the production DevOps platform is up and running properly 24/7 Define strategies on monitoring and capacity management Understand phased delivery to ensure work is completed to a defined specification and schedule Rollout new releases and patches to the platform Help identify efficiencies in processes and contribute to their automation Thoroughly test automated processes ensuring they are robust and meet requirements Provide feedback and propose solutions to management on performance, capacity and design issues Skills and Qualifications 5+ years of experience in a production support or similar role.

Production experience across the following: System administration In-depth knowledge in Linux/Unix and good knowledge on Windows systems Good general understanding of global infrastructure, firewalls and networking and considerations in these areas.

Networks: Good understanding of network principals and practical knowledge of load balancing technologies Monitoring Experience in managing monitoring tools (such as ITRS Geneos, Promotheus) and performance profiling Automation Experience of automated test and release cycles and server automation tools such as Ansible, Bladelogic, Jenkins, artefactory, bitbucket, git and integration with security vaults Experience in migrations from legacy platforms to new solutions ensuring technology evolution is maintained Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages; Python, Perl Understand of cloud based platforms and solutions and delivery of PAAS solutions Experience in Jira, Confluence and ServiceNow provided by Dice