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DFS technical support technician – dispatch – break/fix – 053096

This is a Full-time position in Montreal, QC posted December 3, 2019.

Job Description We are currently hiring for a contract DFS Technical Support Technician Dispatch Break/Fix role in Montreal, QC.

We are looking for candidates experienced with Vlans, network protocols and routers.

The ideal candidate would have good communication skills and be customer friendly.

This is approximately a 2 month contract, however this is CONTRACT-TO-HIRE.This will be a full time opportunity offering 40 hours per week.

Scheduled times will be 8:00 am to 5:00 pm.

Occasional overtime maybe required.Compensation: $22.00 $25.00 per hourTechnical Support Technician Dispatch Break/Fix responsibilities:Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s).Technician maybe site based or may require travel to different client’s locations.Will perform troubleshooting of Routers, Switches and connectivity in the client’s local environment.

Resolve issues with network infrastructure and/or components.Equipment covered includes server support, and network smart handsRepair and maintenance of computer equipment (PC, Laptops, Laser printers, color and multi-functions)Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and PrinterRequirements:Bilingual in English & FrenchCustomer service experience1 years plus supporting Desktops, Laptops and Printers1 years plus with customer service experienceWorking knowledge of windows 7 and 10.Able to work weekends, staggered or late shifts possibly including evenings and/or weekendsProvides ideas and solutions to prevent problems and support incidents from recurringValid driver’s license and vehicle.

Must be able to drive 30% within a radius of 120 KMSmart phone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)Ability to work on a ladder of lift and are able to lift up to 50 lbsNice to Have:CCNA certification.CompTia Server +.CompTia Network +.College diploma or university degree in the field of computer science and/or information technologies.Major OEM Server Warranty Certifications.CLI experience for Cisco / HP IOS.Switch/Router Configuration Experience.If you are interested or would like more information for the DFS Technical Support Technician Dispatch Break/Fix in, Montreal, QC or other MBI Inc.

employment opportunities, please forward your resume through the appropriate channels and apply.

At MBI IT Services you are more than just a number.

Our employee relationship managers support you throughout your engagement; provide career guidance and re-employment assistance.

Join MBI Services!

Company Description Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively.

Our unique “managed service” offerings of I.T.

Hardware Delivery, Installation, Removal and I.T.

Outsourcing puts us ahead of our competition and allows us to better serve you.By concentrating our sales force on the broader public sector and large corporate clients we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America.

Our versatility allows us to quickly and easily integrate into any corporation, and establishes us as a partner with the knowledge and experience to assist in your ITIL strategies.

ITSM alignment is critical to our clients and we support and augment their needs with our specialized custom solutions and adaptable resources.Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget.

Our “Managed Services Team” consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost effective deliverables.With our wholly owned fleet of GPS TRACKED straight trucks, cube vans, cargo vans, and passenger vans, we have the resources & innovation to track, end to end “secure” direct drive deliveries.

Providing our clients with the added peace of mind that their assets and data is completely down-stream traceable & secure, point to point.

Non-business hours, weekends, country wide or across North America, MBI I.T.

Services has the coverage and capacity to accommodate our client’s non-conventional deployment strategies.Always trying to be ahead of our competition MBI has implemented a unique approach to assisting our clients with their needs for reporting and communication when they entrust us with their deliverables.