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IT Service Desk Support Analyst

Yash Technologies

This is a Contract position in Montreal, QC posted August 1, 2020.

We are looking for a IT Service Desk Support Analyst for a need we have with our client in Montreal, QC CANADA for a duration of 12 Months.

Below are the requirement details Mandatory Requirement Must be fluent in French and English language This position is responsible for specifying processes, developing and maintaining software solutions as well as working closely with the end-users to understand business objectives and provide daily support activities.

Your responsibilities will include end-user support documentation system and report writing and testing Hardware troubleshooting, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc.).

L1 Networking knowledge, Printer configuration and related issues, Service Now Ticketing knowledge.

Good Communication skills, Follow up skills, Willingness to work in rotational shifts, Remote support.

On-call 24 x 7 support is required if interested, please send us you updated resume, best times and contact numbers to girish(dot)bandaru(at)yash(dot)com to discuss more on this opportunity Regards Girish Bandaru 773-828-4341 girish.bandaru(at)yash.com