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Keywords Studios: French player support representative for video gaming – remote/montreal (contract)

Keywords Studios

This is a Part-time position in Montreal, QC posted May 12, 2020.

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry!

Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content.

We also provide services to online payment and virtual goods providers.

Responsibilities You will assist video game players in troubleshooting their account issues via a ticketing system (no phone).

You will interact with our client’s customers for all the inquiries they may have about the game.

You will assist the developer by forwarding important information from all issues handled with customers.

Requirements Excellent fluency in French Proficiency in English.

Fluency in English is an asset!

Interest in video games.

Interest in Battle Royale games is ideal!

All eligible candidates will be required to take our Language Tests to better evaluate their written skills.

Stable internet connection and a PC/Laptop available.

All work is done remotely during the COVID19 crisis, you must however be in the Montreal area to be considered for the position.

Freelance and part-time positions are not available.Benefits $15.00-$18.00 per hour (depending on shift) 2 months contract with the possibility of extension Full-time remote position