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Optimum Staffing Leaders: Production Support Analyst

Optimum Staffing Leaders

This is a Full-time position in Montreal, QC posted April 3, 2021.

Production Support AnalystLocation: Montreal (remote considered)Contract: 12 monthsResponsibilities: Flexible to cover 7am to 6pm and beyond within an on-call rotationManage the Market Data Infrastructures for the North America region serving as an escalated level of support for South American sitesPerform triage on system alerts or incidents received from clientsProvide 2nd level support for front-end Market Data applications Perform proactive system performance review including real-time monitoringPerform capacity planning and data feeds sizing to ensure the environment is scalableMaintain and develop documentation for support procedures, system operations and a knowledge base.Interface with Internal Teams to ensure the environment conforms to standards and is built upon best industry practicesManage Business Continuity requirements dictated by the business by maintaining high reliability, availability and fault tolerance for the environmentAdhere to policies regarding use of Service management (Incident/Request/Change) and project tracking tools, providing regular updates accordingly.Liaise with application developers and traders to design and deploy standard systems which meet the business goals and objectives Qualifications:Degree in Information Systems5 years of experienceWorking knowledge of the financial marketsWorking knowledge of DevOps tools – i.E.

Git, Jenkins, Ansible, DockerHands-on experience with UNIX administration, hardware and software troubleshootingStrong SQL, UNIX, Autosys, Service now, Jira, shell scriptingWorking knowledge of Python, Java, shell scripting or similar programming experienceExperience with MS Office tools and web presentation softwareStrong verbal, written and organizational skills