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Outbound customer service representative

Alorica

This is a Full-time position in Montreal, QC posted November 27, 2019.

Job Description As an OUTBOUND Customer Service Representative, you’ll help people get their finances in order on behalf of the best companies you already know and love. You’ll be either in SALES or working as a COLLECTION Agent, we’ll teach you the skills you’ll need to succeed and provide a path for you to do so. Why you’ll want to join our team100% paid trainingPerformance bonusesHealth & dental benefits (80% coverage)Retirement savings planPaid time offA great team environment with supportive co-workers There’s real opportunity to learn, grow and advance your career (we love promoting from within here) Who we’re looking for The best fit for this job is someone who:Has a High School diplomaIs unilingual EnglishHas previous customer service and/or collections experience preferredHas good computer skills, including Microsoft OfficePossesses excellent communication skillsCares about helping their customersIs team-focusedHas the ability to multitask wellCan adapt to a flexible scheduleIs positive and can handle stressCan maintain the highest level of confidentiality Who we areAlorica Customer Care Ltd., is a leading global provider of business process outsourcing (BPO) services, including accounts receivable management, revenue cycle management, and order to cash BPO services.

Alorica provides services across multiple vertical markets through a combination of voice, chat, email, SMS, voice automation, back-office, social media, and self-help portals.

Alorica provides services through a diverse global workforce throughout North America, Latin America, Europe, Asia, and Australia.

As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while accruing tenure with a global Alorica leader.

Company Description At Alorica, we only do one thing – make lives better, one interaction at a time.

We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.