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Protech Chemicals Ltd: It Support Specialist

Protech Chemicals Ltd

This is a Full-time position in Montreal, QC posted July 25, 2021.

YOUR CHALLENGEYou are an integral part of ensuring optimal performance for coworkers to maintain a high level of productivity.

As an IT Support Specialist, your goal is to provide technical support to maintain our computer systems, both hardware, and software, and other peripheral equipment.

You will:Provide technical assistance with computer hardware and software; Resolve issues for coworkers via phone, in person, or remotely; Log bugs and enhancement requests; Perform hardware and software installations, configurations, and updates as needed; Create and maintain tips and tricks solutions for internal training purposes; Cultivate, develop and maintain long-term coworker relationships; Collaborate with other departments (i.E.

Logistics, Research & Development, Manufacturing, Marketing) throughout the entire process in order to meet and even exceed their needs.

YOUR EXPERIENCE & SKILLSCollege degree in computer technology, information technology, or related field; Basic knowledgeof a variety of software, hardware, and applications; English and French language mastery (spoken and written); Exemplify a dedication to co-worker satisfaction and delivering end results; Possess excellent attention to detail and work with set deadlines; Willing to cooperate, share responsibilities, take direction and advice within the team and other related departments; Able to plan and organize multiple responsibilities simultaneously.

OUR OFFERWhen you come to work at the Protech Group you’ll become part of a dynamic and rapidly expanding business.

Everyone has a part to play in our success to formulate the right mix.

In return, we reward our people with a wide range of great benefits, including:Competitive salary; Medical and dental insurance program with telemedicine; RRSP pension plan contribution; Opportunities for rapid growth and pay increase into senior roles.

OUR COMPANYFor more than 45 years, the Protech Group has been developing and manufacturing coatings, paints, and specialty materials.

Through quality and innovation, we formulate the right mix to protect and enhance what matters most to our customers.

Headquartered in Montreal, Quebec, Canada, Protech Group products are manufactured in more than 20 sites worldwide.

We serve our customers in countless markets and industries, including construction, infrastructure, transportation, consumer goods, and healthcare.The Protech Group ensures the respect of the health recommendation guidelines set by the Government of Quebec related to the Coronavirus disease (COVID-19).

We hire personalities, not backgrounds.

The Protech Group is an equal opportunity employer committed to diversity, equity, and inclusion.