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Randstad: Client Services Manager


This is a Full-time position in Montreal, QC posted November 11, 2020.

Do you have a background in Client Services, and have also had experience with Vendor Management?

Are you fluently Bilingual in English and French?

Have you been looking for a great management position within the private sector, but still dealing with government clients?

If so, this might be just the role for you!We are looking for a Client Services Manager to join this great Ottawa-based office on a 12 month contract.

In this role you will build effective relationships with clients and suppliers both within and outside of the company.

If you have a background in the government, have dealt with vendors before, and have some experience within a call centre world, we want to speak with you!Read on for more details!AdvantagesWhy you’ll love it here Monday-Friday work week Regular business hours (work an 8 hr day between 8am and 6pm) Pay to start at over $38/hr Workplace flexibility (potential to work from home some of the time) Access to benefits from day 1!

Challenging and fulfilling work Opportunity to become a permanent team member!What you’ll do here Build, develop, and nurture relationships with clients, vendors, and internal partners Monitor and manage the service delivery from external vendors Address any client issues in a timely and effective manner Lead and inspire your team of direct reports Consult with clients regarding process and policy issues, among other things Keep abreast of Service Level Commitments, and provide recommendations for improvements as necessaryQualificationsWhat you’ll need to be successful Fluently Bilingual in English and French 5 years of experience in a Client Services role or the equivalent Management experience would be a strong asset Experience with Vendor Management (or procurement) is required A Post-secondary degree in a field such as communications or business administration is preferred Computer proficiency in a Windows environment is necessaryIf all of the above sounds like you, please apply directly to this posting!

Please apply by…Visiting www.Randstad.Ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this position will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.