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Sales and customer service agent

Gexel Telecom

This is a Full-time position in Montreal, QC posted January 13, 2020.

SALES AND CUSTOMER SERVICE AGENT – DOWNTOWN WORKPLACE: 625 BELMONT STREET, MONTREAL DOWNTOWN PERMANENT AND FULL-TIME POSITION GEXEL is a call center that has been growing continuously for more than 20 years in Quebec!

Its success is based on its over 1,000 employees who form a large dynamic, mobilized and innovative family.

Do you want to advance your career with us?

Contact us!

We are currently looking for SALES and customers service agents to meet the needs of our partner, a major player in the field of telecommunications.

MAIN RESPONSABILITIES Respond professionally to outgoing/incoming calls Contact customers to offer new products and services Provide exemplary customer service Maximize all sales opportunities Assist the team in all other tasks related to achieving goals OUR ADVANTAGES Hourly wage of $ 13.50 in call handling, a bilingualism bonus of $0.50 Annual salary increase Bonus performance is added to your salary if the sales targets or production goals are met in a given period Social benefits (medication, dental, vision and life insurance plans) Easily accessible by public transport—from Square Victoria metro Discount on public transport, STM or RTM Opportunities for growth and career advancement $300 referral program (conditions apply) Several corporate benefits including 30% off on cellular packages REQUIRED SKILLS Bilinguism (Fluency in English and French) An excellent attitude and focus on results A good customer approach Dynamism, diplomacy and good listening skills A good knowledge of IT tools AVAILABILITY REQUIRED: We need agents who offer flexible availability from Monday to Friday between 8:00 am to 21:00 pm and Saturday and Sunday between 9:00am to 5:00pm.

By applying for a position with GEXEL, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with GEXEL’s employment policies.

Background checks may include some or all of the following based on the nature of the position: SIN validation, Work Permit, employment verification, credit and criminal checks regarding criminal offence in connection with the position offered.

You will be notified during the hiring process which verification is required by the position.

We thank you for your understanding and wish you luck in the process.