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The Home Depot Canada: Customer Service Associate (3-Month Contract)

The Home Depot Canada

This is a Contract position in Montreal, QC posted June 5, 2021.

Job OverviewSales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.

These associates work in cooperation with their supervisors and other sales associates in various department.

Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.Major Tasks & ResponsibilitiesAsk open ended questions about customer’s projects in order to determine their needs and level of expertiseAbility to multitaskDescribe features and benefits of merchandiseExplain the steps needed to complete projects and the products neededMaintain the in-stock condition of assigned areas, and ensure that it is clean and safeSome Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with laddersPick, organize and verify orders for delivery or pick-upUtilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-upCandidates should be comfortable lifting merchandise to organize for customer pick upPreferred QualificationsAbility to work a flexible schedule including evenings and weekendsExperience in a fast paced customer service environmentExperience working in a sales driven environment is an assetExcellent communication and reading skillsExcellent decision making ability and problem solving skillsTrade experience is an assetProficiency with computersDetail oriented