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Functional Analyst

Groupe AZUR inc.

This is a Contract position in Montreal, QC posted January 10, 2022.

Supported by our Director of Business Solutions, you will accompany our clients in defining and documenting their business needs for Dynamics 365 Business Central and/or Salesforce software packages.
You will be able to translate them into user stories in order to validate the solution with the customer and bridge the gap with the delivery team.


In a dynamic and collaborative work environment with the development team, the candidate will be expected to carry out the following activities:

-Host UX workshops;

-Accompany the client in defining and justifying their business needs and documenting them;

-Actively collaborate with the development team on the various deliverables;

-IIdentify and document features in the form of user stories;

-Propose, design and validate solutions

– Set up software packages according to business needs

– Participate in quality control activities

– Assist users with their acceptance tests;

– Prepare and present demos for customers.
-University studies completed in computer science or other relevant training; 

Minimum of 2 years in the role of functional analyst and/or business analyst; 

Salesforce and/or Dynamics 365 certification are important assets

-Important skills for Interpersonal relationships and oral and written communication in French are necessary 

Analyze complex systems and solve problems.

Strong autonomy, excellent organizational and time management skills, an honest and professional customer approach, analytical skills and a synthesis spirit; 

Experience in agile project and mastery of documentation techniques of business needs in user stories are assets.