Int. Bilingual Customer Service Representatives to respond to customer requests and complete service orders – 4067
S.i. Systems
This is a Contract position in Montreal, QC posted November 19, 2023.
Our valued Telecommunications client is actively seeking Int. Bilingual Customer Service Representatives to respond to customer requests and complete service orders.
Initial 12 month contract, working remote with 2 days/month onsite in Montreal
Responsibilties
- Responsible for responding to customer requests in a prompt, accurate, and professional manner
- Develop and maintain good client relationships while ensuring confidentiality
- Work with both internal and external teams to ensure the customer’s needs are met
- Process customer requests through utilization of the CRM tool
- Manage and update the inventory system
- Complete service orders
- Process invoices and complete billing
Must have skills
- 3+ years of customer service experience
- Excellent communication in English & French
Nice-to-have skills
- Experience in accounting (invoices / billing)
