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IT Business Analyst

Groupe AZUR inc.

This is a Contract position in Montreal, QC posted January 13, 2022.

AZUR Group:
AZUR Group has more than 20 years of expertise in the IT field and has the wind in its sails to continue its development and growth in the years to come. We want to attract the best talent by offering competitive working conditions and a company culture focused on people. We also rely on our employees to take leadership in our expansion, while providing support for their success. Personalized career development plan, comprehensive benefits, participation in large-scale projects, continuing education, all are good reasons to send us your CV.

Supported by our Director of Business Solutions, you will support our clients in defining and documenting their business needs in order to create custom software deployed via the Microsoft Azure Cloud and Dynamics 365 and Salesforce software packages. You will be able to translate our clients’ business needs into user scenarios and bridge the gap with our development team.

Responsibilities:
In a dynamic and collaborative working environment with the development team, the candidate will be called upon to carry out the following activities:

– Support the client in defining and justifying their business needs

– Facilitate needs assessment workshops with our clients’ business experts using modern techniques: Design Thinking, Customer Journey mapping, Personas, Fit, Gap Analysis, Value Stream Mapping.

– Identify and document functionalities in the form of user scenarios for the development team

– Actively collaborate with the development team on the various deliverables

– Participate in quality control activities

– Assist users during their acceptance tests;

– Prepare and present demos for customers.

– Learn to configure software packages according to business needs

Working conditions:
-Golden colleagues!

-Permanent position;

-Human resources attentive to your needs and ambitions;

-Competitive salaries;

– Full benefits after 3 months;

-Work from home (with the possibility of going to our offices).

Skills sought:

– University studies in computer science, business intelligence, IT or other relevant field;
– Aptitudes for interpersonal relations and communication both oral and written (French and English) as well as the analysis of complex systems;
– Strong autonomy, excellent organizational and time management skills, honest and professional customer approach, analytical skills and a spirit of synthesis;
– Experience in agile projects and mastery of techniques for documenting business needs in user scenarios are assets;
– Hold Salesforce and / or Dynamics 365 certifications to better serve our customers is an asset (or the desire to do so quickly).

Requirements, skills strengths desired :

  • University degree in computer science or other relevant training;
  • Minimum of 2 years in the role of functional analyst and/or business;
  • Acquired skills in:
    • Interpersonal relationships and oral written communication (French, English);
    • Persuasion and influencing;
    • Complex systems analysis and problem solving.
  • Strong ability to work independently, excellent organizational and time management skills, an honest and professional client approach, analytical skills and a spirit of synthesis;
  • Experience in agile project and mastery of documentation techniques of business needs in user stories are assets.