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License & Subscription Manager

EXFO inc

This is a Contract position in Montreal, QC posted March 14, 2023.

License & Subscription Manager

Main locations:

Ville Saint-Laurent, Quebec, CA Pune, IN Rennes, FR Quebec, Quebec, CA

Job Type: Full-time

Workplace type: Hybrid

Offer number: 3335

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.

As a License & Subscription Manager you will be responsible for inventorying, supporting, and managing the agreement of software licences and services subscriptions across the R&D organization. This includes managing a repository of licences and subscriptions, participating to the purchasing process, finding opportunities to reduce costs, auditing licences and subscriptions deployment, and reporting licences and subscriptions costs and technological obsolescence.

You will also define and facilitate communication between R&D and its providers to deploy software revisions and services according to, and in compliance with, organizational policies and plans.

You will also be required to work in teams with other sites to solve complex requirements. EXFO is a high-tech company with significant challenges. As such, our staff must be prepared to take on complex challenges.

Your role:

  • Manage a repository of licences and subscriptions used by Exfo R&D.
  • Monitor and communicate software revisions and plan deployment with the IT, R&D and Security.
  • Collect the needs from various R&D teams.
  • Find opportunities to reduce costs and prepare a planning for cost reduction.
  • During the licence and subscription analysis with various R&D teams, influence their selection towards approved and common tools.
  • Communicate and advice about subscription services costs.
  • Conduct research to assist with purchases and contract requirements.
  • Work with procurement and R&D teams to purchase and renew of licenses and subscriptions.
  • Audit the deployment of the licences and subscriptions according to the contract.
  • Work with other IT teams to integrate with the service offering.
  • Work with legal and security teams to evaluate software.

What we are looking for

Technical Skills:

  • Ability to conduct a thorough needs analysis.
  • Experience with licence management tools is essential.
  • Understand the technical challenges related with operating system: reliability, security, authentication, etc. is essential.
  • Understand the different licence model (subscription, floating, term, perpetual, etc) is essential.
  • Good comprehension of costs of Azure and Amazon cloud environment.
  • Understand the language and issues of licensing agreements.
  • Understand the purchase process.

Skills required:

  • Experience in software acquisition or management,
  • Ability to manage suppliers,
  • Negotiation skills,
  • Attention to detail,
  • Effective communication,
  • Knowledge of coding and integrated authentication systems,
  • Collector,
  • Customer service oriented,
  • Autonomous and motivated.


  • Relevant experience: 2 years minimum in software license acquisition or management
  • Language requirements: Bilingual (French and English)
  • Education: Buyer or AEC/DEC Computer Science

Any combination of relevant education/experience will be considered.

EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

Thanks for your interest in EXFO