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Quesys Inc. I. T. Consultants | Technology Out-sourcing: Computer Network Technician

Quesys Inc. I. T. Consultants | Technology Out-sourcing

This is a Full-time position in Montreal, QC posted July 24, 2021.

About us Quesys is a fast-growing, dynamic Montreal IT consulting and computer networking services firm.

We provide fully managed IT solutions to clients in a variety of industries.

We are passionate about our clients and technology by joining Quesys, you will evolve within an experienced, supportive team that fully understands real business and technology.

The position in a nutshell The position involves working directly with our customers to resolve diverse technical incidents with guidance from our CTO and an experienced technical support team.

Based in Montreal, travel to client locations in and around the island is required.

Provide high-quality support to our customers by meeting or exceeding contractual commitments Support, install, and maintain, both in-house and at remote locations, user’s computers, network, peripherals, cameras, telephony, internet, etc.

Receive and respond to incoming support requests and fully document IT related issues Provide end-user training and assistance where required Develop and maintain an inventory of IT related equipment What are the requirements and qualifications?

The ideal candidate should have an excellent knowledge of networking and computer technologies (Windows, MAC, firewalls, switches, printers, etc.) Fully bilingual English and French (oral and written) Availability to work evenings and weekends for unexpected incidents Strong organizational and time management skills Strong communication and customer service skills Ability to conduct research into PC issues and products as needed Ability to work independently Overtime in the event of emergencies is required Car and valid driver’s license Why should you join us?

An exciting and challenging technical support role where you’ll be exposed to a wide variety of technologies Join a collaborative team who are smart, dynamic, and supportive Competitive salary Overtime is compensated Full medical benefits package Work-related car and cell phone expenses Possibility for growth and development