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Senior Consultant, Pension administration


This is a Contract position in Montreal, QC posted November 13, 2023.

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your various responsibilities will allow you to use your analytical skills on a daily basis and to flourish in a stimulating career.

Joining our team means

  • Working with a young, dynamic team

  • Growing through challenging assignments and projects

  • Having career opportunities for professional development

  • Working in hybrid mode in the office and from home, or working remotely

  • Enjoying a flexible schedule and a comprehensive benefit package

Your responsibilities

  • Act as manager in the client accounts department

  • Take responsibility for planning the work related to pension plan administration

  • Help with work supervision and verification

  • Monitor the progress of tasks and projects

  • Train and coach team members

  • Provide support for the team in carrying out a variety of special projects

  • Prepare and track the budget

  • Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees

  • Suggest ways of improving our processes

  • Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients.

Core Qualifications

  • Minimum 10 years’ relevant experience in Pension Administration

  • Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training

  • Exceptional team spirit

  • Incisive analytical thinking and attention to detail

  • Well-organized and resourceful

  • Good communication and collaborative skills

  • Strong ability to manage and motivate a work group

  • Highly developed customer service skills

  • Excellent spoken and written French; bilingualism an asset

  • Proficiency with Microsoft Excel

Note for Quebec candidates: if knowledge of English is required for this position, it is because the holder will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.