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Migration technician

Rudram Engineering

This is a Full-time position in Montreal, QC posted December 2, 2019.

Job Description Rudram Engineering, Inc.

is looking for a talented Computer Technician to work with one of our clients in Montreal, QC at their headquarters.

The candidate must be business and technologically savvy, must quickly pick up on organizational processes, and must have a keen eye for problem-identification and solving.This is a role that’s required ASAP it is a 3 month contract with potential for extension based on performance.

It is a 37.5 hour work weekPosition Objectives:The principle objective of this position is to provide level 1 and 2 support for Workspace2020 (windows 10) related activities (including : Searching for eligible users to migrate from windows 7 to Windows 10, Assisting the users in the transition, work with the engineering and support services for multiple technologies for Microsoft products and other vendors’ products residing on users’ desktops.

The Workspace 2020 migration engineer will provide quality support and coverage for day-to-day activities.Position Requirements:3 to 5 years Engineering and Production expertise with Microsoft windows products (windows 7 and windows 10 desktop).Good knowledge of SCCM CB.Expert knowledge of Active DirectoryMinimal knowledge of Windows OS Enterprise components and technologies such as Domains, DNS, Registries, DHCP/WINS.Good knowledge of Citrix/XenAppGood knowledge of the Windows workstations build, deployment, (packaging )Patch management design and planning for workstations and laptopsApplication deployment / updateGood working knowledge of networking functions (i.e.

function of TCP/IP, SNMP) subnetting and routing.Excellent written and verbal communication skillsRequired to achieve goals and objectives as approved with the RDHProviding services as per agreed KPIs within the regionExcellent project management skills focused on outcome based resultsService oriented, positive, committed and enthusiastic team player.Collect and disseminate best practices from the EUC services to relevant impacted groupsRespect and adhere to the changes management processed within the regionPosition Responsibilities:Contribute to the migration process for the implementation of Windows 10 (user platform) in a large environment.

Provide 1 and 2 level support for the production environmentsLiaise with application support teams to gather requirements, design, and deploy standard systemsStrictly abide and follow the company policy and procedures pertaining to change and incident managementContribute to ensuring that all systems are deployed consistent with group standards and best practicesIncident and Problem management: take ownership and work with team to resolve production related issues for level 1 and 2 within is remit.Follow groups standard security practices within the environmentDirect contribution to BNP Paribas operational permanent control framework.Knowledge of standard methodologies of Service Delivery (ITIL, COBIT)Project Management KnowledgeExperience in evaluation and design of SCCM technical architecturesGeneral Banking KnowledgeTechnical knowledge of the applications used within BNP ParibasKnowledge of the Norms and Standards of the BNP Paribas GroupRespect the norms to reduce Operational Risk