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Bell: Specialist, Systems Administration


This is a Full-time position in Montreal, QC posted October 16, 2020.

We are offering this exciting Specialist Systems Administration opportunity to a highly motivated, creative, and disciplined person that possesses an exceptional positive attitude.

This role will require you to work closely with team members such as contact center solution architects and specialist, network architects, product owners, scrum masters, and developers.

The agile Specialist Systems Administration will be primarily responsible for providing our business customers with application and server support, maintenance and 24/7 on-call service monitoring.

Responsibilities: Motivated to find and implement innovative solutions that improves service for our customersTroubleshoot and resolve technical problems for our customer solutionsProactively prevent downtime of the Contact Center applications and infrastructure using your technical and analytical skillsSolidify customer loyalty, relationships and satisfactionWork in synergy with various partners and stakeholdersTake the lead and maintain the solution stability and service availability across Bell Technical Competencies:Working knowledge of network solutions (e.G.

Client/Server architecture, Web Applications/Services, Persistence/Business logic/Presentation architectures)Knowledge of operator systems (Unix/Linux/Windows) and Java/J2EE Application servers (Weblogic, WebSphere, JBoss, etc.)Good understanding of Contact Center software solutions from Avaya, Cisco, Genesys, Nuance, Nice and VerintSoftware programming and scripting capacities (e.G.


JavaScript, SQL)Exposure to databases, networking, system administration and Voice Over IP technologies Leadership Competencies:Transformational agent – agile and ability to mobilize resources and execute on critical initiatives needed to transform our businessGreat communicator – ability to communicate effectively at all levels of the organizationCritical thinker – demonstrated ability to tackle complex problems effectivelyAvid learner – continuous learner of all things technical and processFocus driven – ability to manage stress and pressure in a collaborative environmentFamiliarity with programming languages is highly recommendedDynamic collaborator with multiple project team member experience (vendors, project managers, analysts, architecture, business sponsors, etc #LI-MS1 Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:Position Type: Management Job Status: Regular Full Time Job Canada : Quebec : Montreal || Canada : Quebec : Verdun Application Deadline: 10/30/2020 Please apply directly online to be considered for this role.

Applications through email will not be accepted.

At Bell, we don’t just accept difference we celebrate it.

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential.

We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

For a confidential inquiry, simply email your recruiter directly or to make arrangements.

If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at

Created: Canada, QC, Montreal Bell, one of Canada’s Top 100 Employers.