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Cisco Unified Communications Specialist

Magnum Hunt, LLC

This is a Full-time position in Montreal, QC posted March 29, 2020.

Cisco Unified Communications Specialist Full-time Salary 110,000.00 year Cisco Unified Communications Specialist Relocation assistance PermanentFulltime Our team of Unified Communications professionals.

We are looking for a Stacker with great prioritization, autonomy and analytical skills-set to contribute to the development and delivery of technical solutions to a wide array of Cisco UC challenges.

Requirements Learn and look for constant improvement in an always evolving market Troubleshoot incidents and manage problems pertaining to Cisco Unified Communications.

Understand the root cause of our customer s problems and provide technical and non-technical solutions to address them.

General knowledge of VoIP solutions and concepts with in-depth knowledge of the available functionality.

General knowledge of network communications protocols, particularly SIP.

Specific knowledge of Cisco Unified Communications technologies.

Experience in a fast-paced environment handling customer directly and efficiently through CRM and over the phone.

Knowledge of Cisco Unified Communications solutions including Call Manager, Unity, IMP, and Voice Gateways.

Knowledge of UCCX, and Expressway.

Cloud Solutions is a plus.

Excellent communication command.

French and English skills are mandatory, both verbal and in writing.

CCNA-Collaboration or any VoIP-related certification would be an asset.

Technical Skills Cisco Call Manager, Unity, Cisco VoIP, Voice over IP (VoIP), Session Initiation Protocol (SIP), Contact Center Express, Cisco Systems Products, Cloud, French, CCNA,