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Customer success analyst (agency)


This is a Full-time position in Montreal, QC posted January 13, 2020.

Neuvoo is one of the largest job search website in the world with over 75 million visitors per month.

We operate in 75 countries and employ more than 150 people worldwide.

This is a unique opportunity to join the fastest growing Canadian company in the tech space.

We work hard to keep growing and are looking for new voices to help us get the world to work.

We’re interested in candidates who are looking to take their career to the next level by expanding the worldwide reach of a unique HR technology platform.

You’ll be responsible for managing, monitoring and optimizing key existing campaigns.

We’re looking for a self-starter who thrives in a fun, results-oriented work environment.

About You You have a Bachelor’s degree or relevant Diploma; You’re fluent in English, proficiency in French / Spanish are a plus; You have 1-3 years’ experience in online advertising, business analyst or client success type role; You have an understanding of PPC advertising products; You have experience speaking with clients or decision makers; You’re familiar with SQL are a plus; You can make the data tell a story; You love number and dissecting data to make logic-based optimizations; You are curious, responsible, cooperative and ready to work in a fast-growing company.

Your job Optimize and grow existing campaigns; Focus on retention and growth of your clients by understanding their business and meeting their goals; Assist with account set-up; Manage client budgets; Resolve technical, product, or account issues; Perform technical tasks include but are not limited to: data analysis, optimizing traffic sources, troubleshooting indexation issues, testing URL parameters, reviewing XML feeds; Collaborate with Sales, Product, and Indexation teams to translate client needs into actionable items internally; Tweak campaigns based on data analysis to meet client needs; Meet competitive monthly objectives.

We Offer Passionate and young team members and inspiring-friendly atmosphere; Competitive salary with performance-based bonuses; Generous PTO and vacation policy; Flat and transparent organizational structure; Internal promotion opportunities; Free coffee, fruit basket and snacks; Frequent corporate and networking events.

We thank all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted