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Dempton Consulting Group: Business Process Analyst

Dempton Consulting Group

This is a Contract position in Montreal, QC posted February 20, 2021.

Project types fall into one of three categories:1.Management Consulting: With a focus in BPM, our large offering of independent consulting services varies from SOP development to Business Process Redesign.2.System Implementation: Implementing our flagship Enterprise Process Center (EPC) System3.Process Automation: Automating one or more processes with our RAD platformThe position is currently a remote opportunity.

In the future, you may be required to travel worldwide.Responsibilities Process Management Consulting:Model BPMN process maps and related documentation (swimlanes, data stores, tasks, gateways, automated activities, etc.)Identify and model risks, controls, policies, KPIs, data elements, IT applications, documents and roles that interface with business process elements.Identify process handoffs between roles and systems, as well as links to upstream and downstream processes.Produce detailed Standard Operating Procedures and work instructions.Model master/slave data relationships between applications, create advanced data dictionaries and design data governance across processes and systems.Assist in business process improvement, process re-engineering and process design engagement to achieve business goals and increase efficiencies.Perform maturity and criticality assessments.Identify technical problems and develop solutions to support business objectives.Assist in the implementation of designed business processes.Elicit and understand business requirements and needs, with a focus on process automation.Design workflow applications, including data structures, e-forms, automated business rules and process flows.Collaborate with full stack developers and quality analysts as part of the SDLC.Work with cross-functional teams to coordinate and streamline business processes.Facilitation:Lead digital workshops with clients to provide IT Consulting, Coaching, Training, etc.Ability to conduct engaging system trainings and produce training materialAbility to produce and present project plans to a wide audienceProject Management: Collaborate with ITC clients to assure successful and timely project completions.System implementation:Performing the activities required to deploy a wide range of systemsTraining users and recommending best practicesDesigning solution governance (framework, data, workflows, etc.)Converting and migrating data (process models and tabular data) using wizards, SQL, ETL and API callsOther Management Consulting ServicesCurrent/Future State Gap analysesCompliance Management SystemsObjective setting, Strategy Mapping, Scorecards, KPIsRisk Identification, Assessment, TreatmentControl Activities (Policy, Procedures, Physical and IT Controls)Data Flow Modeling, Analysis and Master Data GovernanceExigences professionnellesEducationUniversity degree in Business, Technology management or equivalentExperience3 years experience with process modelling, process documentation or business process management3 years experience in client-facing roleKnowledgeAdvanced knowledge of Microsoft tools (Excel, Project, SharePoint, Visio, Word, PowerPoint)Knowledge in Agile software developmentKnowledge in business technology and information systemsKnowledge in operations managementRequired SkillsHigh degree of comfort in public speakingAbility to facilitate workshops in a remote working environmentStrong analytical and problem-solving skillsAbility to work with teams in different time zonesAbility to work with cross-functional teams with competing interestsA strong will to learn new technologies and conceptsConfidence and autonomyAssetsERP, CRM implementation experience (process modeling, standard operating procedures, requirements gathering, data migration, organizational change management, training)Experience with MRO software and the Airline industrySpoken languages other than English and FrenchExperience with SQL, Business Intelligence, Rapid Application Development, Software DevelopmentETL and data conversion/migration experienceExpertise in MS Excel (Advanced formulas, conditional formatting, pivot tables, nested if statements, vlookups, power query, VBA)Web design (HTML, CSS, Javascript) for landing page developmentLanguagesBilingualism (English and French) verbal and written