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Elte: Custom Rug Specialist


This is a Contract position in Montreal, QC posted June 7, 2021.

Custom Rug SpecialistWho we are… Elte, Ginger’s & Mkt are 3 premium luxury home furnishing destinations in Toronto.

We provide our clients with a complete home décor experience by offering fine products from around the world that are well made and beautiful to look at.

Our showrooms house a large and diverse selection of furniture, bedding, lighting, accessories, rugs and broadloom as well as decorative plumbing, hardware and boutique items.

Elte’s family tradition began over 95 years ago and we continue into our fourth generation with the same excitement and passion for our clients and products.

What we are Looking For:The Custom Rug Specialist is the customer facing in-house “Custom Expert” that takes ownership of the custom rug department within our business.

This role is accountable for growing our custom rug business through promoting, educating, strategizing and partnering closely with our sales teams to achieve and exceed our sales goals in addition to partnering with our vendors to execute the vision of our customers.A successful person in this role is extremely organized with a keen attention to detail, a self-driven problem solver, provides seamless front facing service to our customers, is a thoughtful communicator and possesses the ability to effectively collaborate with internal teams and external partners.We value people with high energy and motivation that share our passion for design and our brand.

What You Do (among other things):
·Be the specialist and expert in Elte custom collections/colour/design & our vendors
·Seamlessly manage all projects and orders from beginning to end including:oWorking with designers and retail customers to bring their custom rug vision to life in partnership with the Sales AssociateoThrough front facing interaction, provide support, information and follow up to Sales team & customers on the process of creating custom rugsoOwn and foster effective vendor relationships through frequent communication, providing advice, sample development, identifying deficiencies and establishing timelinesoComplete administrative tasks for orders, samples, price lists, eta’s, on-going project lists
·Build positive and effective relationships with the sales team and customers/designers to determine what support they need and what is possible and available, including advising on custom process, product knowledge training & custom rug presentations
·Work in partnership with the Sales Director to strategize initiatives, achieve & exceed sales goals in the custom rug departmentSkillsets and Ideal Candidate Qualities:
· Strong interpersonal skills
· Strong organizational skills
· Entrepreneurial experience or drive
· Creative eye or passion for design
· Coordination or project leadership experience
· Customer service and sales mentality Requirements:
·University or College degree or equivalent experience
·2 years experience in similar role is an asset
·Proven ability to drive sales and provide exceptional service
·Passion for interior design and home furnishings
·Excellent time management and organizational skills
·Ability to collaborate and provide support to internal & external partners
·Strong communication and interpersonal skills
·Proficient in Photoshop/Ilustrator/CAD/Powerpoint/Excel This position will be a combination of remote and in-office until the resolve of covid-19 and return to the office-setting full time.

ELTE thanks all applicants who apply, but only those candidates selected for an interview will be contacted.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Elte Accommodation Policy, accommodation will be provided in all parts of the hiring process.

Applicants need to make their needs known in advance.