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S. i. Systems: Sr Technical Writer To Develop User Guides And Training Material For Case Management Solutions

S. i. Systems

This is a Full-time position in Montreal, QC posted May 29, 2021.

Our valued public sector requires the services of a Reliability cleared Sr Technical Writer to develop user guides and training material for case management solutions.

The organization is currently building case management solutions on MS Dynamics/D365 for clients as well as a focus on the deployment of other platforms as well.

As these solutions are being built, end users and clients require user guides ( how to guides ) and training material ( informal how-to sessions ) on the system features as part of the handover of the solution.

Tasks: Gather information from technical team on system features Document clear and concise step-by-step instructions on how to use new features Run through user guide with clients and end-users to ensure they understand the features to ensure proper handoff of the solution