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SAGEMCOM: Field Engineer- M/F


This is a Full-time position in Montreal, QC posted February 20, 2021.

The Broadband business unit is providing residential routers to some Tier 1 internet providers.

This includes providing hardware as well as embedded software.

In some cases, Sagemcom provides software modules (source code) that are integrated by our customers In order to reinforce our support to our broadband customers in Canada, Sagemcom is growing its engineering capabilities in Montreal (Canada) focusing on residential gateways development.

Key responsibilitiesoBecome the local technical reference for the full Sagemcom software solution (from drivers to applications)oSupport Sagemcom customers onsite and Sagemcom remote teams byoParticipating to technical meetingsoConducting on-site investigationsoReproducing issuesoDeveloping fixes oCoordinating work with remote team oValidate changes from local and remote teamsoBuild and maintain good relationship with customers Profile
·Bachelor degree in computer science.

A master’s degree is a plus.
·Deep understanding of TCP/IP(v4, v6) networks and related protocols:oIPv4, IPv6, routing/bridging, ethernet, VLAN, IPtables, NAT, DHCP, ARP, DNS, TR069, HTTP, MQTT, PPP, IGMP, SIP, QoS, …
·Knowledge of broadband access technologies: xDSL, GPON/XGS-PON
·Knowledge of WiFi
·Minimum 3 years’ experience in a product engineering team
·Ability to understand complex software architectures.
·Continuous integration and Agile software development methods
·Excellent communication skills, both verbal and written, including the ability to understand problems and clearly communicate at several levels
·Embedded software development is a plus (C, C++)