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Technical engineer

Rudram Engineering

This is a Full-time position in Montreal, QC posted December 2, 2019.

Job Description Rudram Engineering, Inc.

is looking for a talented Computer Technician to work with one of our clients in Montreal, QC at their headquarters.

The candidate must be business and technologically savvy, must quickly pick up on organizational processes, and must have a keen eye for problem-identification and solving.This is a role that’s required ASAP it is a 6 month contract with potential for extension based on performance.

It is a 37.5 hour work weekMISSION AND OBJECTIVES The Production Tools team consists of multiple SME’s who assist the global process owner in designing, creating and maintaining the company’s IT services.

While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization’s existing IT service infrastructure.

IT service managers are responsible for maintaining a high-level standard when dealing with the company’s IT services, and for foreseeing and troubleshooting any issues that may arise, either with the company’s IT systems or a client’s.

Infrastructure Monitoring, Job Automation, Asset Management of servers and network inventory, server builds and maintenance and reporting are core services which are heavily relied upon by CIB IT and the IT Production Tools Team is the bridge for IT and business in coordinating and ensuring predictability for CIB IT and its Business.

The team will have SME’s to focus on the core services as dictated by the manager with the objective to provide quality services using various platforms to support the numerous to develop efficiency and consistent results.MAIN RESPONSIBILITIESThe Team lead and technical engineer has broad responsibilities that includes:Participate as a lead team member in providing design, implementation, management, integration and support (2nd and 3rd levels) for a 24*7 server and network monitoring and jobs scheduling platform.Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve ?automate and secure?

OS Engineering and Service Delivery teams Run The Bank activity.Develop interfaces to support streamlined integration across various platforms including BMC Discovery (ADDM), CA AutoSys, CA SOI, ITRS Geneos, CA Spectrum/SysEDGE, SolarwindsProduce documentation on standards and guidelines for enterprise wide deployment and use of tools.Manage the relationship with external technology providers to review new products, escalate issues, and provide a single voice from IT Production to these technology providers.Accomplishes department objectives by assisting manager to lead staff; planning, evaluating and completing department activities.Participate in global meetings and liaise with Global counter parts in Paris, UK, LATAM and EMEA to ensure consistency and alignment of Production Tools Platforms and Processes.Ensuring on-time quality delivery of all activities assigned to the team.Assist management on budgets with continuous effort to challenge current costs to identify opportunities for cost reduction.Ensure the teams Monthly Operation Controls are fulfilled per bank policy.Attend audit and compliance reviews (RCSA’s) ensuring the team remains compliant with bank standards and to address any non-compliance.Support Capacity Management initiatives.Host Team MeetingsSupport software and hardware inventory tool and reportingReport to management project statusFill in for Production Tools managerContribute to annual Compass IT data collection studyPerform inventory reconciliations between toolsREQUIREMENTS3-5 years industry experience in a technical supervisory capacity.Strong technical background with Scripting, Server Management (Windows & Unix), Infrastructure Monitoring platforms (ITRS Geneos) & IT Asset Discovery (BMC Discovery) and Inventory ConceptsService Management experience in providing centralized servicesITIL Foundation a plusAbility to create a collaborative environment and deliver a consensus agreement with key IT personnelGood at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.Monitoring platform experience Geneos Spectrum Solarwinds Atrium ADDM Equivalencies acceptedSystems Administration Knowledge: Windows Linux/UNIXScripting knowledge: Python Perl Powershell Other languagesAPPLY NOW NEED IS QUITE IMMEDIATE.