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Technical specialist

Verdant Environmental Technologies

This is a Full-time position in Montreal, QC posted January 14, 2020.

Are you looking to develop your technical and customer service skills in a fast paced, ever-changing environment?Verdant Environmental Technologies is growing at a rapid pace and we need team-oriented, problem solvers to help our growing customer base.If you enjoy working with a friendly, creative and dynamic technical support team, then we need to talk to you!Position Description:Technical Specialists work hand in hand with our customers in providing training and troubleshooting with our suite of smart thermostats and energy management software products.

The position will develop your technical learning skills as well as your customer service talent.Your Day to DayProviding technical support to customers via phone and emailTraining customers on installation and implementation of smart thermostats and energy management software via web-conferencingSupporting customers after-sale with documentation support and insuring installation schedule is moving forwardSolving technical issues using corporate resourcesDocumenting and recording support and training interactionsWhat You Bring to Our TeamAttention to detailAbility to learn and explain technical solutionsStrong customer service orientation and superb follow up skillsA sense of urgency to find solutions and provide timely feedbackFluent English with good written skillsPassionate about your work, a positive attitude, and a true team playerWilling to roll up your sleevesAbility to operate in a fast growth, entrepreneurial environment with shifting prioritiesWhy Verdant?We want our employees to enjoy their life at work.

We look for results as opposed to what time you “punched in and out”.

We like to laugh and we like to perform.

We are becoming a dominant player in our markets and we want our employees to be an integral part of this success story.

We hope you can join us on this great adventure.But that’s not all:Comprehensive Medical, Dental, Life Insurance, and Long-Term Disability packageFree snacks, soft drinks, and great coffeeWeekly Friday Summer BBQ’sCorporate Gym (2020)Flexibility with personal time off – we care about your health and familyCasual office wear, no suits needed!Job Type: Full-timeSalary: $30,000.00 to $35,000.00 /year