UPS inc.: Operations Management Specialist

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Job Description:Job SummaryThis position works in the package center servicing customers and coordinating the center’s administrative activities.

He/She may be responsible for the training and development of center administrative employees where such employees are assigned, and will direct the work of others.

Responsibilities:Delivers outstanding customer service to walk-in customers and telephone inquiries.Takes ownership of customer’s shipping needs and offers viable solutions.Takes action to learn all product and service offerings, alternative solutions, and industry trends.Operates all equipment, software, and devices and trains others.

Maintains a clean, organized, and safe working environment.Qualifications:High school diploma, GED, or International equivalent Strong computer skills, including Microsoft Office and Adobe SuitesStrong verbal and written communication skillsAbility to lift 40+ lbs./18+ kgs.Availability to work flexible shift hours, up to 5 days per week UPS Canada is a diverse and equal opportunity employer.

Please advise our HR representatives if workplace accommodation is needed.

Thank you for your interest in UPS Canada.