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Work from home (weekdays) – Collection agent (bilingual)


This is a Contract position in Montreal, QC posted July 4, 2021.

Your role at a glance: Are you looking for a career that will allow you to put your excellent negotiation skills to good use and to assist a business clientele?

You’re rigorous, bilingual and would like to work from home with a Monday to Friday schedule?

If so, look no further We have an excellent opportunity for you at Nordia Montreal.

As a bilingual Representative, Recovery of receivables , you will evaluate situations and request commitments related to accounts receivable from the business market clients.

On a daily basis, you will make outbound calls or take calls from the customers of Canada’s largest telecommunications company.

Here’s what your day will look like: In this role, you will: Analyze the risks of income loss using different tools and working methods; Recover unpaid balances through information, negotiation, and evaluation of payment options while respecting company procedures and policies; Document discussion and update accounts receivable information; At all times, respects the high level of ethics and quality expected on call and necessary to maintain the business relationship with customers Here’s what you need to join the team: Bilingualism (French and English), oral and written; High school diploma, completed; Excellent negociation skills; Abide by rules and procedures set in place; Ability to work in a computerized environment and to perform various tasks simultaneously; Previous collection experience, an asset; Availability to work from Monday to Friday between 8:00 am and 8:00 pm; Ability to work from home, an asset.

You can discuss this in more detail with our recruitment team.

Eligibility criteria: Candidates must reside near the Nordia Montreal centre to be able to come to pick up their equipment before the training or travel there, if necessary.

What we offer: Competitive base salary; Performance-based incentive; Bilingualism premium; Complete benefits plan after 6 months of service including: Comprehensive insurance (medical, dental and life insurance); Great discounts on telecommunications products and services.

Why Nordia?

It’s simple: our top priority is to provide a rewarding environment for our employees.

That’s why we are proud to offer competitive compensation, a stimulating work environment and excellent benefits.

According to the most recent 2020 internal survey, our employees confirm it: 90% of them would recommend Nordia as an employer to their family and friends We are also on Waterstone’s prestigious list of Canada’s Most Admired Corporate Cultures, and we were recognized for our excellence in human resources at the recent Dunamis Awards gala.

Want to learn more about our career opportunities and what makes Nordia the best place to work?

Check this out