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Account Representative – Unifirst Canada


This is a Contract position in Montreal, QC posted September 6, 2021.

Where will a UniFirst Career take you?As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.UniFirst is recognized on the Forbes “Platinum 400 Best Big Companies” List.

With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst.

What sets us apart from all other companies is that we still function as a family run business.

When you work for UniFirst, you’re familyUniFirst Corporation has a strong history of promoting from within.

In fact, most of UniFirst’s Senior Managers have come from within the Company.

Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.Our culture is what makes UniFirst an organization that stands out from the rest.

Are you interested in loving your job?

Find out just how far a career with UniFirst can take you.The UniFirst Account Representative, is responsible for the retention and growth of an account base assigned to them.

Working for UniFirst Canada Ltd.

Direct Sales Division and reporting to National Sales Manager.The primary goal of this position is the maintenance and growth of their customer base.

The Account Representative is fully responsible for the current status of these accounts and holds total accountability for all account metrics.

Develop and maintain relationships with key personnel and decision makers at all levels within your assigned accounts through proactive outreach and meetings on and off account site.Conduct regular visits and/or schedule formal account reviews (use tools such as report cards to quantify service performance).Use internal and external resources to retain customers, increase revenue, provide additional product information and develop new revenue opportunities.Update records with all pertinent information on a daily basis.Maintain customer uniform program and review pricing and margins annually.Work closely with all UniFirst departments to ensure customer satisfaction exceeds customer’s expectation.Turn over leads to sales team.Maintain internal interdepartmental relationships to help ensure customer satisfaction.Communicate effectively with manager about both service and sales challenges, successes, and needs associated with account management.Attend scheduled staff meetings as required.Stay up-to-date on sales skills, professional knowledge and self-training to maximize professional growth and advancement.Sourcing and selecting uniforms appropriate for customers program.Conduct oneself in a professional manner and comply with UniFirst’s Code of Ethics.

Minimum of 3 years’ experience in B2B Account Management.Proven track record.Excellent people, communication and interpersonal skills.High level knowledge and experience managing the entire account management process including, setting appointments with key decision makers, understanding the needs and roles of all buying influences, creating value through a deep understanding of the prospect’s challenges and presenting a compelling solution to improve their business.Experience in contract negotiations with contacts at the Executive or “C” decision making level.Must possess an autonomous, progressive “take-charge” attitude, able to work under pressure and meet deadlines with minimal supervision.Must be able to multitask, understand, recognize and prioritize workload.High level use of sales force automation “CRM” tools, Microsoft Office, Microsoft Teams and Excel.UniFirst offers a Fleet of Benefits, 50 to be exactRRSP with Company MatchProfit SharingHealth InsuranceEmployee Assistance ProgramLife InsuranceSupplemental Life InsuranceLong Term DisabilityVacationSick TimePaid HolidaysDirect Payroll DepositTuition Reimbursement30% Employee DiscountEmployee Referral ProgramUniFirst is Proud to be an Equal Employer