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Amelia, an IPsoft Company: Business Development Representative (Saas)

Amelia, an IPsoft Company

This is a Contract position in Montreal, QC posted February 19, 2021.

What is digital labor?Amelia is truly the world’s first digital employee – she completes customer service or employee support tasks without human intervention, while using the best elements of human interaction – conversation, expression, emotion and understanding.Amelia is driving digital transformation at the world’s leading enterprises, improving user experience and service levels, and increasing capacity at less cost.Delivered ‘as-a-service’, Amelia is a true omnichannel conversational AI platform designed to be easy to deploy, integrate, and operate.After 4 years of work in the Canadian marketplace, we have finally reached critical mass – we need exceptional team members to grow our business exponentially in the coming yearsWhat does the role require?Passion – you must love the transformative power of technology, and helping organizations use technology to address their challengesPresence – you must stand out from the crowd, able to connect well one-on-one as well as commanding attention in a boardroom (or Zoom room).Curiosity – you must be curious not only about the emerging field of AI, but also about what makes people ‘tick’ and how organizations function.Our sales process requires rigorous discovery and business case development, so the ability to ask good questions and listen to the answers is essential.Creativity – we’re breaking ground in a new tech frontier, so you must be able to be creative in your communication and approach to prospects.Initiative – we’re not a startup, but we are small and nimble.You need to take ownership of your objectives, and work with your sales and marketing colleagues to develop strategies to achieve your goals.Humanity – our goal is to build an exceptional team of diverse talents and backgrounds that loves to come to work each morning to change the world.We value respect, transparency, humor, and kindness.What will you be doing?Identify and qualify new opportunities with ‘greenfield’ accounts by creating a ‘buying vision’ for digital employees.Aspects of this work include:Identifying the right prospect companies and contacts, in partnership with your Account DirectorResearching these companies and contacts to tailor your approachCreate a plan to deliver the right message over the correct channel (email, cold calls, LinkedIn, video message, etc.)After connecting with prospects, engage in a conversation to understand their current state and the impact of the challenges they are experiencing.You’ll also sketch out the potential future state, specific to how Amelia can address the issues they are facing today.A ‘qualified’ opportunity represents a prospect who agrees their challenges are impactful enough to remedy NOW, as well as articulating the decision process, stakeholders, and criteria for selecting a successful partner.Learn about the capabilities of Amelia and how she delivers value in specific functions or industry verticals; keep up to date as these evolve.Work collaboratively with the extended team (Account Director, Solution Architect, other ISRs, Product Management, Marketing, Customer Success) to generate new ways to approach prospects and expand your understanding of how Amelia works and how we train her to deliver value to customers.Learn how to prepare and deliver presentations and demonstrations of Amelia to prospectsFully utilize the suite of tools provided to target and research prospects, plan and execute campaigns, and track engagement with prospects (LinkedIn, DiscoverOrg, Salesforce, SalesLoft, Vidyard).What attributes will make you successful?Attitude and temperament are KEY – if you are resilient, competitive (but a team player), love to learn, aren’t afraid to fail (and learn from your mistakes), and thrive in a fast-paced environment, we want to talk to youStrong performance in a post-secondary program that demonstrates your drive to excel – business or computer people are cool, but we’d love to hear from our language, history, philosophy, and art peeps too1-3 years professional work experience, with a demonstrated ability to meet and exceed objectives, work well as part of a team, and soak up knowledge.Dynamic communications skills – in writing, on the phone, and in presentationsLeadership – coordinating resources across a matrixed team to deliver resultsBilingualism is an asset, but not required.