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Commercial Account Manager, MRO (Quebec)

Home Depot of Canada Inc

This is a Contract position in Montreal, QC posted November 30, 2020.

Do you know what makes The Home Depot the largest home improvement retailer in the world?

Our people.

We do all we can to empower those within the Home Depot to tap into their potential and make a difference where it matters most
– for our customers and for themselves.

Do you have what it takes to make an impact on the world’s largest home improvement retailer?

Discover what it’s like to be part of a team responsible for helping millions of people complete thousands of home improvement projects every year.

Search corporate careers today.

Position Purpose The Commercial Account Manager is responsible for driving and developing customer relationships by identifying customer needs, informing customers about the company’s products or services, providing solutions and recommending new and better products.

Handles customer requests and issues in person and via telephone, fax or email.

Coordinates with the office team and cross-functional departments to ensure that customers receive the best service possible.

Cater to the clients’ next project and work capital budget plans with clients in order to grow the account.

Continue building The Home Depot brand by becoming the “Supplier of Choice”.

Responsibilities: Scheduling appointments and visiting new and existing clients to review product needs and determining other opportunities.

Providing product quotes as required.

Organizing and attending joint sales calls with vendors and clients.

Continuously updating customers on product changes and modifications.

Providing solutions to customers’ problems.

Product introduction of new releases.

Liaising between customers and the company for up-to-date status of service, pricing and new product release launches.

Performing maintenance and updating of customers’ accounts including contact names for future sales.

Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings.

Experience / Knowledge Required: Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M, Meets expectation, consistently demonstrates).

Post-Secondary education, preferably in a Business Acumen.

2 years experience in cold calling sales with a strong track record of success.

Excellent communication skills and professionalism.

Self-motivated and able to work independently to meet or exceed goals.

Proven ability to build effective partnerships throughout the organization.

Acts with urgency, sets aggressive goals, and achieves them.

Effectively prioritizes multiple demands and follows through on commitments.

Ability to work a flexible schedule.

Personal vehicle, with a valid driver’s license and insurance a MUST.

Ability to travel 50%-75% of the time.

Bilingual (French and English) Thank you for applying to The Home Depot Canada.

Our careers allow you to “unleash your inner orange” to improve the lives of our customers and yourself by helping them to complete their projects.

Please note applications will only be accepted online and only those candidates under consideration will be contacted.

The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.