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Lennox International: Commercial Sales Administrator (Montreal))

Lennox International

This is a Full-time position in Montreal, QC posted February 25, 2021.

As a Commercial Sales Administrator you will work directly with your Territory Managers to support current accounts while generating new business and providing exceptional customer service.

This position is ideal for an individual who enjoys being customer facing, building relationships and ensuring customer satisfaction.

**Must be fluent in both French and English** WHAT YOU WILL BE DOINGCreates and manages daily customer quotations.Negotiates plan and spec jobs with respective house accounts.Responsible for some of the order entry, order maintenance, and management of order delivery process.

Manages weekly bid schedule.Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status, and coordination with 3rd party vendors.Assists in credit and collection activities.Manages the order credit approval process to avoid delays and past due orders.Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.

Coordinates and manages quotes and orders within guidelines for residential districts.WHAT YOUR FUTURE MAY LOOK LIKE AT LENNOX (LII) Lennox International allows you to craft your career according to your own skills, talents and passions.

The Dealer Service Specialist position is a new role in this region.

As business continues to grow, top performing Commercial Sales Administrators could be promoted into roles such as Territory Manager or other sales roles.WHAT DRIVES SUCCESSHaving the right qualifications is only a part of what it takes to be a successful employee.

At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential.

In this position, it is vital that you embody these core competencies:Customer Focus: You have proven experience in building collaborative partnerships and delivering premium value to various internal and external customers.Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met.

During high pressure moments, you work diligently to meet deadlines and show value in your work.Communicates Effectively: You demonstrate oral and written communication skills that are clear, concise and professional.You are an active listener with interest in others’ insights and points of view.WHAT WE ARE LOOKING FOR Post-secondary degree or diploma is strongly preferred.Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.

Some knowledge of principles and methods for showing, promoting, and selling products or services.

This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.Knows some principles and processes for providing customer service.This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Effective at written and verbal communication.Has basic user knowledge of Microsoft Office and Customer Relationship Management software.If you have strong interpersonal and organization skills with the desire to learn and quickly advance into an outside sales role, this may be the opportunity for you.Apply today!