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MindGeek: Customer Care Representative, Inside Sales (Overnight)


This is a Full-time position in Montreal, QC posted September 17, 2020.

Are you motivated by making MONEY?We are currently seeking self-motivated, determined and enthusiastic individuals to join our growing team of Inside Sales Representatives.You will play an important role in the development and growth of the company.

Your main responsibilities will be to take INBOUND interactions by phone, chat and e-mail and your main objective is to MAKE MONEY while giving the best possible experience to our customers.You will be joining a fun and dynamic call center committed to hiring and retaining the best talents.

We are focused on continuous training and development and we strive on building up for career advancements.You will be rewarded with a competitive compensation plan (with commissions) and fun incentives!What You’ll Be Doing Taking inbound interactions from existing customers (calls/chats/emails).

Handling multiple live interactions to ensure all customers are responded to within timely manner.

Maximizing both sales opportunities and renewals.

Upselling existing members to maximize value through extension of memberships and/or introducing alternative products.

Cross-selling promotional offerings to increase brand exposure.

Working Hours 12am-8am Full time – 8-hour shifts Must also be available on weekends Must HavesWhat you’ll need to be successful: Ability to deliver exceptional customer service in a fast-paced environment Proficiency in baseline computer skills (navigate between multiple browsers) Ability to multi-task across multiple systems Good problem-solving and organizational skills Fluent in English Nice-to-haves Previous experience in sales or call center Conversational French, Spanish or German As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.