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Account Manager – MidMarket – TELUS Business Solutions


This is a Contract position in Montreal, QC posted November 17, 2021.

Are you persuasively presenting the return on investment in technology to senior executives of medium and large companies?

Do you find a huge motivation to exceed goals?

Join our team TELUS Small & Medium (SMB) sales leaders foster confident, independent action and initiative, with a sense of urgency and the ability to make decisions.

Here’s the impact that you’ll make and what we’ll accomplish together The Account Manager’s responsibilities are broad in scope, encompassing a wide variety of activities, requiring rapid shifts in priorities.

Account Managers develop and drive account strategy, build strategic alliances, and manage relationships within TELUS’ small & medium customer base.

Account Managers lead 2 key business objectives: Seeking and identifying areas for new and expanded customer growth Selling TELUS wireless and wireline solutions These objectives are accomplished through targeted prospecting, hunting, and closing.

Our highest performing team members react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

The Challenge (Key Deliverables): Aggressively grow the TELUS SMB customer base Build and maintain your client base Consistently deliver on monthly sales targets and quotas Here’s how Cold calling prospective SMB clients Promoting and selling wireless and wireline services Building trust, loyalty and solid long-term relationships with key decision-makers Understanding current and prospective customers’ communication needs, business issues, and buying motives Conducting “needs analysis” for clients’ wireless and wireline services Delivering the right solution for clients’ evolving business requirements with prompt and efficient service Owning executive-level client relationships, strategic business planning and service delivery Negotiation & entering into contractual agreements in accordance with TELUS’ policy and procedures Providing accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets Utilizing client business plan to create account plans Maintaining high levels of customer satisfaction by leading the account team to drive real and long standing business value Positively represent TELUS values at work and in the community You’re the missing piece of the puzzle Technical sales knowledge Ability to think and act strategically, including navigation through all levels of a client or prospect organization Selecting and qualifying profitable opportunities Ability to deliver on growth and profitability Demonstrated success managing both short and long-term selling cycles while effectively and consistently applying a multi-step selling process/methodology Evidence of selling and effectively managing customer relationships Ideally, minimum of 2 years of successful sales experience in the IT or telecommunications industry Experience in similar industry: Information Technology (IT) Solutions, Security, Telephony Internet Protocol (IP), Cloud, Internet of Things (IoT) Local travel is required, a valid driver’s license is required, driving abstract/record will be reviewed and must meet the TELUS Corporate standard Bachelor degree or equivalent experience: sales experience blended with new business development Great-to-haves Experience with, or an affinity for, volunteerism and community involvement Knowledge of the telecommunications industry Solution selling or customer-centric sales methodology knowledge and experience A bit about us Our business is connecting Canadians.

Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most.

When you join our team, you’re helping us make the future friendly.

We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.