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Ivalua: Customer Adoption Consultant


This is a Full-time position in Montreal, QC posted April 3, 2021.

CUSTOMER ADOPTION CONSULTANT – GLOBALIvalua is a leading provider of cloud-based procurement solutions globallyTHE OPPORTUNITYThis role will support Ivalua customers in their journey to provide leading and best practices to ensure adoption and successful customers.WHAT YOU WILL DO WITH US
·Manage the customer relationship.

Gather business requirements and analyze the impact on the implemented solution.

Advise Customers on procurement leading practices and configuration management.
·Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
·Reverse engineering and debugging to solve project issues throughout all phases of the customer journey
·Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
·Interact with R& D team for product features
·Manage deliveries and solve technical operational issues
·Contribute to peer code reviewYOUR PROFILEIf you have the below experience and strengths this role could be for youSkills and Experience
·4+ years of experience in software development, primarily in C#, .NET and SQL Server
·Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
·Serve as a mentor to colleagues and project teams
·Comfortable looking for configuration solutions versus new coding and development
·Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus
·Manage client relationships, self-driven, results-oriented, strong leadership, and exceptional communication skills
·Occasional travel and on-call requirements
·You will go through Ivalua’s certification process to learn the Product.Preferred Education:
·Bachelor (BS) degree in Computer Science, Software Engineering or a closely related field or foreign equivalentWHAT WE CAN DO FOR YOUAn innovative and stimulating work environment.Great training and career developmentYou will work with a diverse and global team made up of exceptionally passionate, talented and motivated colleagues who are established leaders in their fieldRegular social events, team sports or musical activities (under normal conditions)We pride ourselves in customer experience, Agility, Pragmatism, Positive attitude and enthusiasm, Team play, Continuous learning and Improvement and accountability.Ivalua received the Happy @ work France and Germany 2020.COMPANY OVERVIEWA “Magic Quadrant” leader, Ivalua’s solutions work in a complex global economy.Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration.All companies want the best and brightest.

At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table.

We are a company of doers, of problem solvers, of figure-it-outers.

We have fun and we work hard.

This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices.For more information please visit us on www.Ivalua.Com or check us out on LinkedIn.Com