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Sr manager facilitation coach

Rogers Communications

This is a Full-time position in Montreal, QC posted February 13, 2020.

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.

Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe.

To connect people to each other and the world around them.

To help an entrepreneur realize her dream.

A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuels us, and moments define us.

The Senior Manager, Facilitation and Coaching will report into the Senior Manager, Learning Delivery within Organization Development with a dotted line into the Regional Sales Team(s) that they are supporting.

They will work collaboratively with the Rogers 4 Business and Media Business Unit Sales, Leadership and Frontline Teams to consult, deliver, coach and sustain sales development at all levels to drive a high performance sales culture at Rogers.As part of this role, there are four key areas of accountability:
• Involvement and delivery of Complex Product/Solutions Training
• Sales Performance Coaching
• Sales Funnel Management
• Performance Consulting/Gap AnalysisKey Responsibilities: Work with senior level team leaders to identify opportunities to improve sales team andindividual sales performance across all products and solutions and utilization of sales tools.across the organizations Facilitate experiential, conversation-based team development interactions that lead toimproved team performance against key business performance indicators(KPIs) over time Analyze team and individual specific performance data to understand gaps and opportunities. Participate in regional sales team meetings to understand obstacles impeding salesperformance and opportunities for improvement. Observe sales managers in “live” coaching practices (pit stops/team meetings/1on1) andprovide constructive feedback. Provide thought leadership, coaching, and advisory support to leaders across Rogers 4Business. Work with stakeholders in person and in remote locations through other communicationmethods.

(e.g.) Skype, web conferencing, etc. Partner with Sales Management teams to establish goals, diagnose problems, determinetactical plans, and skills competencies to overcome challenges Develop and execute coaching plans for individual and sales teams to address performancegaps Participate and provide support during sales calls when required Accountable to produce reporting and monthly scorecard on key training and coachingactivities/initiatives and the impact of them on sales performanceCompetencies: University, College and/or Post Graduate Certificate is an asset in: Adult education, BusinessStudies, and Telecommunications Minimum 10 years of sales experience in business to business sales Minimum 5 years experience, in a sales leadership/management role Experience facilitating training within a B2B and/or sales environment within theTelecommunications segment Deep business experience a valued asset (e.g.) P&L ownership, Finance, Strategy, etc. Extensive experience working with C-level executives selling enterprise solutions Bilingual facilitation capability  Proven ability to coach and develop sales performance Coaching certification a valued asset, but not required (e.g.) ACC Accreditation Experience in performance consulting at the senior leadership level Exceptional communication skills with the ability to simplify complex concepts Exceptional listening skills and emotional intelligence to read and interpret team and leaderdynamics Interest and passion for continuous improvement and leveraging the expertise of other teammembers Ability to self-direct and self-administer with limited administrative support Comfort with ambiguity and changing context Comfort with challenging others respectfully and encouraging spirited debate Strong ability to build high trust relationships with leaders at all levels that lead to repeatengagements Expert knowledge of sales enterprise distribution Excellent interpersonal, verbal and written communication skills Advanced collaboration, decision making and negotiation skills Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Rogers(189), Montreal, QC Travel Requirements: Up to 50% Posting Category/Function: Human Resources & Trainers / Instructors Requisition ID: 177970 Together, we’ll make more possible, and these six shared values guide and define our work: Our people are at the heart of our successOur customers come first.

They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environment What makes us different makes us stronger.

Rogers has a strong commitment to diversity and inclusion.

Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

At Rogers, we value the insights and innovation that diverse teams bring to work.

We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us!

For any questions, please visit the Rogers FAQ.

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