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Thermo Fisher Scientific Inc.: Supervisor, Supply Chain

Thermo Fisher Scientific Inc.

This is a Full-time position in Montreal, QC posted May 31, 2021.

” Thermo Fisher Scientific Inc.

is the world leader in serving science, with annual revenue exceeding $25 billion.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.

Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

For more information, please visit www.Thermofisher.Com.

How will you make an impact?

The Supply Chain Supervisor manages a team of 7 10 direct reports including Purchasing Coordinators and part of the Buyer team.

You will ensure the team meets our delivery commitments to our customers of finished goods (chemicals, supplies and equipment) from hundreds of suppliers across North America, Europe and Asia and that the reporting Buyers meet the purchasing fill rate and inventory goals.

What will you do?

Key Responsibilities: Actively and positively supports company goals and objectives including customer survey score improvements and order fulfillment metrics Provides guidance and support to a team of in office and remote workers, which includes Backlog Champ, Delivery Specialists, Rush Desk Coordinator, and Buyers Purchasing Coordinators track progress of key orders to ensure they are filled in a timely manner, strive to have accurate and updated delivery information for all products and to reduces the number of purchase order lines that become past due Buyers perform the buying, maintain the optimal inventory dollar investment to maximize the fill rate metrics for an assigned group of Suppliers Ensures quality, accuracy and timeline objectives are achieved or surpassed through inspection of team databases and/or reports and daily standup meetings Maintains staff performance objectives and feedback is provided to staff throughout the year as well as during the formal performance management & development process.

Holds regular one on one meetings for the purposes of coaching, providing feedback and developing staff Provides guidance for staff when dealing with customers regarding unresolved back order issues and assists team members with escalated issues to achieve customer satisfaction.

Identifies supplier issues of concern and builds action plan for correction.

Communicates and escalates issues of concern to the Buyer, Supply Chain Manager, Portfolio Management as well as appropriate Customer Service and Sales contacts.

Uses continuous process improvement tools to analyze data/work flow, identify gaps, and successfully implement solutions.

Develops and maintain training programs to support process improvements.

Promotes a friendly environment with good morale and cooperation among team members and works to maintain a professional and productive relationship with members of other departments to maximize customer satisfaction.

Supports communication with Portfolio Management team and Suppliers during the annual price roll process helping to ensure cost accuracy and completeness of information.

Participates in candidate selection for team members when required.

Perform any other duties as may be required by the Manager of Supply Chain.

How will you get here?

Minimum Requirements/Qualifications: Post-secondary degree/diploma education preferably in a business, procurement, logistics discipline or relevant background 2-3 years of supply chain, supervisory or related Thermo Fisher Scientific experience (familiar with our mainframe systems, databases and procedures) or equivalent background Perseverance and results oriented in achieving customer satisfaction Strong analytical and problem solving skills to be able to evaluate, interpret information to provide innovative direction and focus for the team.

Proven track record of successful execution of identified improvements.

Excellent communication (written and verbal), interpersonal and presentation skills to clearly express ideas, share information, communicate well with employees, suppliers, customers and all levels of the organization.

Ability to develop productive internal/external relationships that foster teamwork Demonstrated leadership and supervisory skills to effectively coach, motivate and achieve successful employee performance and retention.

Excellent organizational and prioritization skills to meet team deadlines and assist staff in multi-tasking.

Sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues to resolve customer and supplier concerns in a timely fashion.

Able to effectively handle conflict and change.

Stress and pressure resistant in a fast-paced environment.

Proficient with Microsoft Word, Power Point, Access and Outlook, and strong skills in Excel.

Cognos BI experience is an asset.

Enrolment in, or completion of a Certified Purchasing professional designation such as APICS is an asset.

Bilingualism (French/English) is an asset.

A t Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell.

Join us and contribute to our singular mission U2014enabling our customers to make the world healthier, cleaner and safer.