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University of Ottawa: Business Analyst & Project Manager, Business Process Improvement (Reposting)

University of Ottawa

This is a Full-time position in Montreal, QC posted January 7, 2021.

Salary(Grade:11) Hiring salary range $79749-$99,159 Position Purpose The Business Analyst & Project Manager fostersan unwavering reverence for business improvement initiatives, innovation and customer service throughout the organization.

The candidate works closely with various levels of senior managers in the faculty and in the clinical environment and supervises the evaluation of projects, procedures and operational requirements and makes recommendations that follow strategic and operational direction of the Faculty.

The candidate must have a very thorough understanding of the business and clinical requirements and the technical knowledge in order to fulfill the requirements of the position.

The candidate acts as an official liaison between the Business Transformation Office (BTO), Information Management Services and the client to identify new technologies, systems and procedures that could be applied to the Faculty’s advantage.

The candidate manages projects, leads the Faculty development initiatives and acts as a team leader by supervising the implementation of solutions.

Essential Qualifications University degree in computer science, in business administration, information technology or related field; Minimum of five years of related experience in supporting business units and their information technology needs; Experience in project management, including managing interdisciplinary teams, managing multi-year projects that involve cross-functional systems, creating estimates (timeframes, budgets, resources, etc.), as well as creating process workflow/information flow maps and performing risk analyses and proposing risk mitigation strategies; Experience in usingproject management methodologies, systems, techniques and industry standards and best practices; including six sigma andlean methodologiesExperience in customer service to act as a resource person, to evaluate customer needs, communicate technical concepts in a non-technical manner and to convert clients business requirements into technical specifications; Experience performing analysis and evaluations of business process, identifying needs, providing recommendations, preparing functional requirement documents and project managing implementation initiatives; Ability to interactwith senior management for strategic issues, (Vice-Deans, COO, Department Directors, Associate Dean, Manager of Business Services, Manager of Client Services, Senior Manager of IM Services, etc.); Ability to work with minimal supervision, under pressure and with firm deadlines; Ability to guide management in the acceptance of business solutions that align both the strategic goals of the University, the Faculty and the client’s needs; Advanced interpersonal skills to effectively communicate with Faculty business clients, external vendors and technical resources; Excellent analytical, organizational and priority-management skills; Bilingualism French and English (oral and written); Key Competencies Key competencies required at the University of Ottawa:Planning: Organize in time a series of actions or events in order to achieve an objective or a project.

Plan and organize own work and priorities in regular daily activities.Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results.

Be proactive and self-starting.

Show availability and willingness to go above and beyond expectations whenever possible.Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions.

(Visit the section ”Useful links” on the home page to read the detailed definition).Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal.

Accept and give constructive feedback.

Adjust own behaviour to reach team goals.

Note All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents.

The University of Ottawa is an equal opportunity employer.

We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and racialized persons.

If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Temporary assignment or contract of 12 months, with possibility of renewal.

Eligibility to benefits and union affiliation will be determined upon hiring.

All applications will be considered equally.

To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor.

Schedule with an average of 35hrs/week.

Requirements related to skills and experience are determined by the University of Ottawa, and all positions are subject to relevant laws, collective agreements, and regulations.

Please note that we will only communicate with candidates who are chosen for a preselection test or for an interview.

Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.E.

J0000-0000, in the title of your document).