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Virtuos: Co-Development Success Manager

Virtuos

This is a Full-time position in Montreal, QC posted February 24, 2021.

About the positionAs a Co-Development Success Manager, you will work for growing our business andhelp us inachieving long-term success by building strong relationships with our clients.Main responsibilitiesServe as the supporting contact for the onboarding of new clients and the post-kick-off supportUnderstand and document clients’ needs,quality,and overall service expectations to be provided.Ensure that other teams at Virtuos understand client outcomes and deliver the required solutions.Regularly update on client’s feedback: represent the voice of the customer to provide input into every phase.Make sure that client is ready to engage with Virtuos, act as a local escalation point to manage and resolve production issues; go on-site as needed.Help identify further business opportunities for services with the client, working hand in hand with account managers.Gauge client’s level of engagement with Virtuos and provide feedback to the other teams regarding service improvementsProvide insights to clients to ensure that they get the most out of Virtuos capabilities with the aim of helping grow our business What do we expect?5+ years of experience in video game industry or digital content development.

An experience in B2B, middleware companies is a plusProven experience in related game development roles including Art Director, Lead Artist, Producer, Project ManagerAbility to work with direct and external partnersKnowledge of MS office suiteStrong understanding of 3Dsoftware (Maya,Zbrush,etc)Experience working within a game engine and implementing 3D work into engineStrong communication and interpersonal skillsEnglish (both written and spoken) proficiencyFluency bilingual (French and other languages an asset)Willing to travel for workPassion for making and playing games